Key Turner
Management
Trusted by Dorset & Somerset
holiday home owners since 2016
Why Owners Choose
Key Turner Management
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Proven Experience – Managing holiday homes across Dorset & Somerset since 2016, with nearly a decade of hands-on expertise.
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Local & Personal – We live and work in Somerset & Dorset, so we know the area, the guests, and what makes a holiday home successful here.
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Transparent Fees – £125–£185/month (depending on cover) plus £50–£300 per booking for changeovers, based on property size. No hidden commission.
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5★ Guest Standards – Every changeover is checked against our detailed guide so your property is always immaculate and guest-ready
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Always-On Support – 24/7 helpline for guests and owners. Problems solved quickly, without hassle.
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Flexible Costs – Fewer bookings? Fewer changeover fees. Your costs scale naturally with your income.
How it works
1. Choose Your Level of Support
Not every owner wants the same thing — and that’s fine. Some prefer full management, others like to stay in touch with guests or handle bookings themselves. We adapt to what works best for you.
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2. Property Setup
Whichever package you choose, we’ll make sure your property is guest-ready: deep cleaning, safety checks, supplies, and (if needed) online listing optimisation.
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3. What We Do for You
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Full Management – We’ll juggle bookings, guests, changeovers, and maintenance so you don’t have to. (Owning a holiday let will still give you the odd headache, but at least it won’t be us causing it.)
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Flexible Support – Like keeping in touch with your guests or managing bookings yourself? That’s cool. We’ll handle the cleaning, changeovers, and property upkeep, so you’ve got a safety net when things get hectic.
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âš¡ Owning a holiday home is never completely stress-free — but with us, it’s a lot less “oh no” and a lot more “sorted.”
Case Studies
Every property is different, and so is every owner. That’s why we adapt our service to fit each home and each client’s needs. From coastal cottages to countryside retreats, we’ve supported owners through sales, refurbishments, and years of happy guest bookings.
Here are a few examples of the homes we care for across Dorset & Somerset:
Behind every smooth-running holiday let is a team quietly fixing the chaos. That’s us. From last-minute guest dramas to leaky taps, we’ve got it covered
But don’t just take our word for it — here’s what our owners say…
Testimonials
Honest Reviews
Key Turner Management and Emma who lead the team are invaluable to the
running of our large home. I can honestly say that living abroad, we would not
be able to do it without them. They take care of every aspect of our business
from the cleaning to communicating and organizing the finer details with our
guests.
Emma consistently gets compliments in the reviews that we receive from guests;
both us and them find her work ethic and dedication without reproach.
Holiday Property Owner, Somerset
Key Turner Management have acted very professionally since my very first enquiry. They offer a first class service and have a great eye for detail. We have only received 5 stars in reviews from guests since Emma and her team took over the property for us. I would definitely recommend.
Holiday Property Owner, Dorset
We could not recommend Emma and Jon more highly. They have been an integral part of our holiday letting business for 18 months and we couldn't do it without them! Reliable, conscientious and well organised, working to a very high standard, they are both friendly and able to take over and deal with unforeseen events in our absence. Emma's initiative and all round capabilities are endless and continue to impress us on the administration side too!
Holiday Property Owner, Somerset
Emma and her team ( including Romy) have been fantastic in both the starting up as well as the ongoing management of our holiday lodge.
Emma has come up with great advice and ideas along the way. Always easy to contact and quick to respond.
She has created a brilliant website for us. In particular the extra effort she continues to put into our regular social media posts is really lovely to read.
Thank you Emma- it has has been great to continue working with you. It has made us so relaxed about letting our lodge knowing that we are part of such a great team.
